Returns & Exchanges

At Astr, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive back to us in perfect condition.

• 3.
  Drop Off Your Package

  Attach the label to your parcel and drop it off at any authorized carrier location, keeping your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.