Frequently Asked Questions

Everything you need to know about your Astr shopping experience.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.

Do you offer international shipping?

Yes, Astr ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the best fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How should I care for my Astr garments?

Care instructions are located on the inner label of each garment. We generally recommend cold hand washing or delicate cycles to maintain fabric quality.